bwt77 Privacy Policy
Protecting your personal information is our top priority. This policy clearly describes how bwt77 collects, uses, and stores your information.
bwt77 ("we", "our", or "platform") operates a safe and reliable online entertainment platform for users in Bangladesh. This Privacy Policy tells you what kind of information we collect when you use the bwt77.lat website, why we collect it, and how we store and protect it. Please read this policy carefully. Continued use of our services will be considered as your acceptance of the terms of this policy.
Important: This privacy policy applies only to bwt77's own services. We are not responsible for the privacy policies of any third-party websites or services.
What Information We Collect
1.1 Registration and Account Information
When you create an account at bwt77, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- Residential address
- Username and password (stored in encrypted form)
- National ID card or passport number (for identity verification)
1.2 Financial Information
To process deposits and withdrawals, we collect your payment-related information. This includes bKash, Nagad, Rocket, Upay account numbers and bank account details. Full card numbers or CVV are not stored on our servers — payment processing is completed entirely through secure encrypted channels.
1.3 Automatically Collected Information
When you use our platform, some information is collected automatically:
- IP address and device type
- Browser type and version
- Browsing patterns and page visit history on the website
- Login time and session information
- Information obtained from cookies and similar tracking technologies
1.4 Gaming Activity Information
Your betting and gaming history, deposit and withdrawal records, bonus usage information, and detailed records of each session are stored in our system. This information is used to ensure responsible gaming and to prevent fraud.
How We Use Your Information
bwt77 uses your information only for the following purposes:
- Account Management: To create, verify, and manage your account.
- Service Delivery: To provide betting, gaming, deposit, and withdrawal services without interruption.
- Age Verification: To ensure that only those aged 21 or above are using the platform.
- Fraud Prevention: To detect and prevent illegal activity, money laundering, and multiple accounts.
- Customer Support: To resolve your complaints and issues promptly.
- Responsible Gaming: To detect unusual gaming patterns and provide you with assistance.
- Relevant Communications: To inform you of promotions, bonus offers, and important updates (you can opt out of these communications at any time).
- Legal Obligations: To comply with applicable laws and regulations.
Data Storage and Security Measures
To ensure the security of your information, bwt77 has adopted industry-standard security measures:
- SSL Encryption: All data transfers on our website are protected with 256-bit SSL encryption.
- Encrypted Storage: Passwords and sensitive financial information are stored in encrypted form.
- Firewall Protection: Our servers are protected by industry-standard firewalls and intrusion detection systems.
- Access Control: Only authorized staff can access your information, and all access is strictly logged.
- Regular Audits: Our security systems are regularly tested by third parties.
You also have a responsibility: Never share your account password with anyone. If you notice any suspicious activity, inform us immediately through live chat.
3.1 Data Retention Period
We retain your information for as long as your account is active and for as long as necessary after account closure to meet legal obligations. Financial transaction records are generally retained for up to five years. After this period, the information is securely deleted or anonymized.
Sharing Information with Third Parties
bwt77 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
- Payment Processors: Only the necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to complete transactions.
- Identity Verification Services: With authorized service providers for KYC (Know Your Customer) verification.
- Technology Infrastructure: With cloud hosting and security service providers, who operate under strict confidentiality agreements.
- Legal Authorities: Information may be provided to government authorities pursuant to a court order or legal investigation.
- Fraud Prevention Organizations: With industry bodies to prevent fraud and money laundering.
Each third-party partner is bound by a confidentiality agreement with us and may use the information only for the designated purpose.
Cookie Policy
Our website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience.
5.1 Types of Cookies We Use
- Essential Cookies: These cookies are necessary to maintain login sessions and ensure security.
- Functional Cookies: Used to remember your preferences (such as language or theme settings).
- Analytics Cookies: Analyze anonymized usage patterns to improve website performance.
- Security Cookies: Used to detect fraud and protect accounts.
You can control cookies from your browser settings. However, disabling cookies may limit some functionality of the platform.
Your Rights
You have the following rights regarding your personal information:
- Right of Access: The right to request information about what data we hold about you.
- Right to Rectification: The right to request correction of your information if it is incomplete or inaccurate.
- Right to Erasure: The right to request deletion of your information in certain circumstances.
- Right to Restrict Processing: The right to request that processing of your information be limited in certain circumstances.
- Right to Object: The right to opt out of marketing communications.
To exercise these rights, contact our support team via live chat or send an email to [email protected]. Due to legal obligations, it may not be possible to delete some information — in that case, we will inform you in detail.
Protection of Minors' Information
bwt77 provides services only to those aged 21 or above. We do not knowingly collect any personal information from anyone under the age of 21. If we become aware that someone under the age of 21 is using our platform, their account will be closed immediately and all collected information will be deleted.
If a parent or legal guardian believes that their child has registered on our platform, please contact us immediately.
Data Transfers
As bwt77 is an international platform, your information may be processed and stored on servers located in various countries. Where information is transferred internationally, we ensure that appropriate safeguards are maintained and that the receiving party complies with the standards described in this policy.
Security Breach Notification
If an unexpected security breach occurs and it affects your personal information, we will notify you as quickly as possible in accordance with the law. The notification will include details of the nature of the breach, the potential impact, and the steps we have taken. You should also take the precautionary step of changing your password.
Policy Changes
bwt77 reserves the right to update this privacy policy from time to time. If there are any significant changes to the policy, we will publish a notice on the platform and inform registered users by email. The updated policy will take effect from the date of publication. Continued use of the platform after a policy change will be considered as your acceptance of the new policy.
Contact
If you have any questions, concerns, or requests about this privacy policy, please contact us in the following ways:
- Live Chat: 24/7 live chat support in Bengali
- Email: [email protected]
- Hours: Available at all times according to Bangladesh Standard Time (UTC+6)
We will endeavor to respond to your request within 7 business days, depending on the nature of your request.
Related Pages: Please also read our Terms and Conditions and Responsible Gaming pages — together they form the complete guide to using our platform.